How to deal confidently with any person or situation
( See below for a FREE REPORT on
" How To Be Assertive " )
Do you end up saying “ Yes “ all the time, to things you don't want to do, to ideas you don’t agree with?
How often have you walked away from someone thinking, " I wish I'd said something. Next time... "?
Do you:
find it difficult to tell people what you think?
keep quiet instead ofvoicing your opinions?
avoid telling people when they do somethingyou don't like because you don’t want to be " unpleasant "?
Would you like to know how to deal with awkward situations and difficult people?
An Assertiveness course for your workplace or organisation
In this course, you will learn the difference between being assertive and being aggressive.
You will learn practical techniques to use to get your point across in a wide range of situations and ways to decide when and where it’s appropriate to be assertive.
You will learn:
the difference between assertiveness and aggression
when to be assertive and when not to
the beliefs underlying assertive and non - assertive behaviour
what makes people behave the way they do
the characteristics of assertive behaviour- what to do and what to say
why body language is crucial and how to use it
why most of the books get it wrong
how to handle other people’s reactions
how to handle typical situations, e.g. giving and receiving feedback, saying no to unreasonable requests, influencing other people’s behaviour, giving your opinion
ways to develop your confidence
All courses include high quality supporting materials and free email and telephone support following the course to help you implement what you have learned.
To discuss your needs in more detail, please call Alan Matthews on 0121 249 1306 or email alan@trainofthoughtcourses.com.
FREE REPORT!
How To Be Assertive
Why is it so hard to be assertive? How can you handle difficult situations - saying " No " to people, giving feedback, asking people to stop doing things you don't like?
This report will tell you!
Just complete the boxes below and it will be sent directly to your Inbox.
You will also receive my regular newsletter, full of tips and information to help you to communicate more effectively and have more impact on the people you deal with. Don't worry - your email address will NEVER be passed on to anyone else and you can unsubscribe at any time.
Train Of Thought 0121 249 1306 email: alan@trainofthoughtcourses.com 108 Fabian Crescent, Shirley, Solihull, West Midlands B90 2AD