EFFECTIVE COMMUNICATION
Some practical ideas about how to talk to people so they will respond to you, how to get people talking and build rapport.
One thing many people miss about communicating is that other people prefer to talk about themselves rather than to listen to you - so one way to make an impact is not to talk, but to ask people questions about themselves and then listen to what they say.
It sounds easy, but it takes some practice. However, if you can get the hang of it, it’s a real gift when you’re talking to clients, prospects, or anyone else you’re trying to get to like you!
This course can include:
- the 3 factors that determine your impact
- how communication can go wrong
- how to create a good first impression
- how to build rapport quickly
- how to project confidence in any situation
- how to use body language to create the impression you want
- different communication styles - how to recognise and handle them
- how to deal with different types of people
- how to get people to talk openly
- types of questions you can use - and when to use them
- how to listen effectively - and why you don't
- how to get people to remember and like you
- how to influence and persuade people
To discuss your needs in more detail, please call Alan Matthews on 0121 249 1306 or email alan@trainofthoughtcourses.com.
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